If the previous settings don't work, follow these steps: Note: If the same headphones model name exists, choose the model labeled with Hand-Free. Note: If the same headphones model name exists, choose the model labeled with Hand-Free. Select Headset labeled with Hands-free, and click Set as Default Device.Select the Playback tab to show the device list.Select Open Sound settings, and then select Sound Control Panel.On the right side of the computer screen, right-click the Speaker icon.n the Playback tab, select Headphones, and click Set as Default Device. ![]() Scroll down to the Advanced menu and select More sound settings.Open the Start menu and select Settings.Note: The menu items on the computer screen may vary depending on the model or operating system version. If you have successfully connected the headphones to a computer with Bluetooth but can't hear sounds or the microphone doesn't work, you need to change the computer settings:
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